HOW WE BUILT IT
Modern businesses rarely fail because of demand; they fail because their systems cannot scale.
As companies grow, spreadsheets, disconnected tools, and off-the-shelf software create friction across operations. Teams lose visibility, workflows break down, and manual processes slow everything down. That's where custom operations platforms become a competitive advantage.
Frive partnered with Pecometer to design and develop a fully custom operations platform that powers every layer of their meal subscription business—from customer orders and kitchen production to supplier management and automation.
The industries we work with aren't defined by what they sell, but by operational complexity—and that's where custom software wins.
We build tailored business infrastructure around how companies actually operate; from subscription management and logistics to production workflows and supplier coordination. Our systems replace complexity with clarity, giving organisations the tools to operate faster, smarter, and at scale.
This case study explores how bespoke systems replaced fragmented tools, reduced operational friction, and created infrastructure built for growth.
Client
Frive
Project
Custom operations platform
Industry
Food, retail & consumer
Project duration
ONGOING
The industries we work with aren't defined by what they sell, but by operational complexity—and that's where custom software wins.
We build tailored business infrastructure around how companies actually operate; from subscription management and logistics to production workflows and supplier coordination. Our systems replace complexity with clarity, giving organisations the tools to operate faster, smarter, and at scale.
This case study explores how bespoke systems replaced fragmented tools, reduced operational friction, and created infrastructure built for growth.
THE CLIENT
Frive is a high-growth meal subscription and delivery company operating in a logistics-heavy, production-driven environment.
Their business depends on precision—accurate menus, efficient kitchen workflows, supplier coordination, and automated recurring billing.
As order volume increased, their existing systems could no longer support growth. They needed a custom-built platform designed around their operations, not generic software forcing them to adapt.
THE CHALLENGE
Like many scaling subscription businesses, they faced growing operational complexity. Disconnected tools slowed the business down, while manual processes increased risk. Sustainable growth required infrastructure, not patches.
Managing high-volume
recurring orders
Coordinating kitchen
production schedules
Planning menus, recipes,
and nutritional data
Tracking stock
and procurement
Handling suppliers and
purchase orders
Managing deliveries
and logistics
Maintaining accurate
reporting and payments
Automating
operational workflows
THE SOLUTION
Pecometer designed and built a custom platform to manage the entire subscription lifecycle; from ordering and fulfilment to logistics and customer management.
The system consolidates previously fragmented tools into a single operational platform designed to scale with the business.
We built a powerful internal admin platform used daily by operational teams.
It centralises:
Customer subscription management
Order processing and delivery scheduling
Recipe, menu, and nutritional planning
Inventory and stock control
Kitchen production workflows
Financial reporting and payments
Customer communications
Team task coordination
This system provides leadership with real-time operational visibility while significantly reducing manual administrative work.
Behind the scenes, Pecometer engineered API infrastructure connecting kitchen, packing, logistics, and reporting systems.
This ensures:
Accurate production instructions
Live order visibility
Reliable delivery coordination
Seamless data synchronisation
Operational consistency
The result is faster decision-making and fewer operational errors.
We built a secure supplier portal allowing vendors to:
View purchase orders
Manage product details
Track pricing
Communicate directly with teams
Access reporting
This strengthens supplier relationships while eliminating procurement friction.
The platform includes a powerful automation engine running scheduled processes across the business, including:
Subscription billing retries
Delivery updates
Menu generation
Inventory syncing
Reporting automation
Email notifications
CRM integrations
Logistics updates
Automation keeps critical processes running reliably, reduces manual effort, and helps teams stay aligned as order volume grows.
TECHNOLOGY STACK
TypeScript backend systems
Cloud-native infrastructure
High-performance databases
Payment integrations
Logistics APIs
Marketing automation integrations
Custom frontend frameworks
Designed for performance, reliability, and long-term scale.
THE RESULTS
Since launch, Frive has achieved:
Reduced
manual workload
Faster
order processing
Scalable
production operations
Improved
supplier coordination
Automated
business-critical workflows
Real-time
reporting visibility
Stronger
financial controls
Infrastructure
ready for expansion
OFF-THE-SHELF TOOLS WORK... UNTIL THEY DON'T.
As companies grow, generic systems create operational friction. Custom software becomes a competitive advantage.
We build operational platforms that:
Mirror real business workflows
Remove inefficiencies
Connect departments
Automate operational complexity
Scale with demand
Future-proof growth
If your business is outgrowing spreadsheets and disconnected SaaS tools, it may be time for tailored infrastructure.
Pecometer specialises in:
Custom business software
Operations platforms
Subscription management systems
ERP-style internal tools
Automation workflows
Scalable architecture
Looking to build a custom operations platform?
LET'S BUILD YOUR SYSTEM